Legal & Policies
Financial Privacy Notice
Smart Home Lending, LLC — NMLS #2140357
Rev. June 2026
FACTS: What does Smart Home Lending, LLC do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and income
account balances and payment history
credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Smart Home Lending chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Does Smart Home Lending share? Yes. Can you limit this sharing? No.
For our marketing purposes — to offer our products and services to you. Does Smart Home Lending share? Yes. Can you limit this sharing? No.
For joint marketing with other financial companies. Does Smart Home Lending share? No. Can you limit this sharing? We don’t share.
For our affiliates’ everyday business purposes — information about your transactions and experiences. Does Smart Home Lending share? No. Can you limit this sharing? We don’t share.
For our affiliates’ everyday business purposes — information about your creditworthiness. Does Smart Home Lending share? No. Can you limit this sharing? We don’t share.
For our affiliates to market to you. Does Smart Home Lending share? No. Can you limit this sharing? We don’t share.
For nonaffiliates to market to you. Does Smart Home Lending share? No. Can you limit this sharing? We don’t share.
Questions? Call (913) 599-9222 or go to smarthomelending.com.
Who we are
Who is providing this notice? Smart Home Lending, LLC (NMLS #2140357).
What we do
How does Smart Home Lending protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings, and we restrict access to those who need it to do their work.
How does Smart Home Lending collect my personal information? We collect your personal information, for example, when you apply for a loan or give us your income information, provide account or employment information, or give us your contact information. We also collect your personal information from others, such as credit bureaus or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only: sharing for affiliates’ everyday business purposes—information about your creditworthiness; affiliates from using your information to market to you; and sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. Smart Home Lending does not share in the ways that would require these rights, so there is nothing for you to limit.
Definitions
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. Smart Home Lending does not share with affiliates.
Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Smart Home Lending does not share with nonaffiliates so they can market to you.
Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Smart Home Lending does not jointly market.
Contact
Smart Home Lending, LLC
5440 W 110th St Suite 300, Overland Park, KS 66211
Phone: (913) 599-9222
Email: hello@smarthomelending.com
NMLS #2140357 | Equal Housing Opportunity
What is the first step in getting a mortgage?
Start with a conversation about your home-purchase plans, financing questions and next steps. A licensed loan officer can explain the review process and which documents may be needed. An inquiry or estimate is not a loan approval or commitment to lend.
How much do I need for a down payment?
Down payment and mortgage insurance requirements depend on the loan program, borrower qualifications, property and lender guidelines. A licensed loan officer can explain the options and the cash needed for your scenario. Program availability and eligibility are subject to review.
How long does the mortgage approval process take?
Timing depends on the loan program, complete documentation, lender underwriting, appraisal and property requirements. Discuss your proposed purchase and closing timeline with your loan officer. Estimates are not guaranteed approval or closing dates.
Do I need perfect credit to qualify for a home loan?
Credit requirements vary by program and lender, along with other underwriting factors. A licensed loan officer can review your circumstances and explain available options. No credit score alone establishes eligibility or guarantees approval.
How are mortgage rates determined?
Mortgage rates are shaped by a combination of market conditions and your personal financial profile. Key factors include your credit score, loan-to-value ratio, loan type (conventional, FHA, VA, or USDA), loan term, and debt-to-income ratio. Lenders also watch broader economic indicators like the 10-year Treasury yield. Rates change daily, so a Smart Home Lending loan officer can give you a real-time quote based on your specific situation.
Are there any hidden fees in the mortgage process?
All mortgage costs are required by federal law to be disclosed in writing on a Loan Estimate, provided within three business days of your application. This document itemizes your interest rate, monthly payment, closing costs, and any lender fees. Smart Home Lending walks you through every line before you move forward, so you know exactly what to expect at closing.
Can I lower my mortgage interest rate later by refinancing?
Refinancing may change your interest rate, payment, loan term and total borrowing costs. Whether it makes sense depends on available terms, closing costs and your plans. Ask a licensed loan officer to compare scenarios; a lower payment does not necessarily mean lower total cost.
What documents do I need to apply for a mortgage?
Most mortgage applications require a government-issued photo ID, federal tax returns from the past two years, recent pay stubs (last 30 days), two to three months of bank statements, and documentation of any additional income. Self-employed borrowers typically provide two years of business tax returns and a current profit and loss statement. Your loan officer will give you a personalized document checklist based on your loan type and financial profile.
Will I have a dedicated loan officer to guide me through the process?
Ask the team who will handle your inquiry and how to contact them as you move through the process. Your loan officer can explain the next steps, required documentation and communication arrangements for your file.
What happens after I get pre-approved for a mortgage?
Review the letter and any conditions with your loan officer before using it with an offer. Any further approval depends on lender underwriting, updated documentation, the property and other applicable requirements. A pre-approval is not a final commitment to lend.
What is a DSCR loan and who qualifies?
DSCR stands for Debt Service Coverage Ratio. It is a loan program designed for real estate investors that qualifies borrowers based on the rental income of the property rather than personal income or employment history. A DSCR of 1.0 means the property's rental income covers the mortgage payment exactly. Most lenders look for a DSCR of 1.0 or higher. These loans are ideal for investors building a rental portfolio who want to keep their personal finances separate from their investment activity. Smart Home Lending offers DSCR loans across its licensed states.
Can I get a mortgage if I am self-employed?
Yes. Self-employed borrowers can qualify for the same loan programs as W-2 employees, including conventional, FHA, VA, and USDA loans. Lenders typically use two years of personal and business tax returns to calculate qualifying income, averaging net income over that period. Smart Home Lending works with self-employed borrowers regularly and can help you identify which documentation approach produces the strongest application.
What is the difference between pre-qualification and pre-approval?
Pre-qualification is an informal estimate of what you might be able to borrow based on self-reported income and assets. Pre-approval is a verified review of your credit, income, and financial documents, and carries significantly more weight with sellers and real estate agents. At Smart Home Lending, we recommend getting pre-approved before you start shopping so your offer is backed by a real lender review, not just an estimate.
What states does Smart Home Lending serve?
Smart Home Lending is licensed to broker residential mortgage loans in Arkansas, Colorado, Florida, Iowa, Kansas, Minnesota, Missouri, Oklahoma, and Texas (NMLS #2140357). If you are located in one of these states and are ready to buy, refinance, or explore your loan options, a Smart Home Lending loan officer is available to help.
Can I buy a home with no money down?
Yes, in certain cases. VA loans offer 100% financing with no down payment for eligible active-duty service members, veterans, and surviving spouses. USDA loans also offer zero down payment for eligible borrowers purchasing in qualifying rural and suburban areas. Both programs require meeting specific eligibility criteria. Smart Home Lending can help you determine whether you qualify and walk you through the application.